faq

Need assistance? Find answers to frequently asked questions below.

What is an event?

An event is an activity that a person/group is planning to have at a specified date, time and location. Creating events includes sending invitations out to a group of people and then those invited will send notifications back to the host confirming their attendance. Being a host can be overwhelming. EventsYeah! makes organizing events and cause fundraising so easy. Create an event, add your description, customize your event with features that you need. It's that simple! Once you are happy with your invitation, email it to your friends and family. EventsYeah! helps you by sending reminder messages, general communications, record keeping, tracking volunteers time-slots and item contributions.

How do I create an event?

You can create an event right on the Home page. You do not have to be a registered user to create an event! If you are a registered user, you can also create an event right after you successfully login. Once loggedin, create an event by going to [My events]>Start button. If you are not a registered user, both a user account and event will be created for you. You will recieve a temporally password to access the system. Change your password to something that you will easily remember.

How do I invite people?

First, be a registered user. You will need to login, on the [My Events] dashboard a list of all events that you created are displayed. On each event, there are two icon buttons. Click on the cog icon and you will be redirected to that particular event's administration page. On the event admin page, there is a sidebar menu, click on the Invitions tab and click Invited sub menu. You will be redirected to a new page. On this page, there are three ways to invite people:

  1. You can copy the link of your event by clicking on the 'Share Event' button. You'll be redirected to a page that has your event page's link. Select "Copy Link" button, this will copy your event link and you should send it by pasting it in your composed email or text message to family and friends. Using this method you will not have a record of people you invited. You can only track people who have signed up for your event.
  2. You can download the template provided on the site under the 'Download Template' button, add all your contacts into it then select "Upload CSV". An invitation will be sent with a link to a signup page to each contact included in the list. You will have a record of all those you invited and can view who agreed to attend your event and who declined.
  3. Click on the 'Invite Attendee' button, and manually enter invitee information and save. This sends the invitation to the person you added. You can edit, email, delete and withdraw invitee any time.

Where do I manage my event settings?

First, be a registered user. You will need to login, on the [My Events] dashboard a list of all events you created are displayed. On each event, there are two icon buttons. Click on the cog icon and you will be redirected to your event's administration page. On the event admin page, there is a left sidebar menu. Select Settings tab and click on the Event Settings sub menu.

  1. The ‘Event Settings’ page will display. Here you will enable/diable features that you want visible on the invitation: set notification reminder by email, show header banner, roles, contributions, and Payment. Ensure you have linked your bank account to Stripe's Standard account.
  2. Enable/disable Event features so that they are visible on invitation: show contributions, roles, time-slots, and many more.
  3. Choose a custom color for your event page by selecting the page Header/Body/Footer color options.
  4. General Request, Check Make a Request to request your attendees to share any photos and videos they captured during the event.

What is a Cause?

Create a fundraising Cause and rally friends, family and well-wishers for financial support. EventsYeah! provides you with the tools that you will need to make your fundraising cause a success.

Similar to creating an event, you will first create a Cause and add a description. On the Cause , you can choose to include photos, videos, banner, budget and allow donors to post comments. If you have a fundraising goal for your cause, you must include a budget to enable a donation meter. Exclude budget to fundraise for an undisclosed amount. To recieve donations directly to your bank account, ensure you've linked your bank account with Stripe's Standard Account.

Why do I need to create a fundraising Cause?

Create a fundraising Cause and rally friends, family and well-wishers for financial support. Things that a fundraising Cause would be very helpful for:

  1. Fundraise: Create a fundraising cause for your situation then rally friends, family and well-wishers for financial support.
  2. Discussion: Invite groups on roundtable discussions, record a video and do live fundsraising for a common cause.
  3. Mobilization: Rally groups to a common cause and together strive for the desired outcome. For example, fundraising for a community church , school, road, and water source.

Is there a fee for fundsraising on EventYeah! platform?

EventsYeah! services are 100% FREE

EventsYeah! partners with Stripe, a payment processing company to ensure user's finacial data is secure and that stakeholders will recieve monetary distributions appropriately. If you intend to collect money on your event, Stripe charges a fee of 2.9% +0.30 cents on each transaction. Regardless of the payment processor you wish to use, these fees are standard and will always vary depending on location and settling currency. In addition to Stripe's fees, EventsYeah! only deducts a flat processing fee of 0.5% on each tranction. You can Give a Tip to this platform to show your appreciation for their services.

How do I receive the money I am fundraising?

EventsYeah! does not collect funds on your behalf.
Ensure you have linked your bank account to Stripe's Standard Account.
On successful login, Look for sidebar menu and click on the [My Profile]>Link Bank Account and you will be redirected to a page with a 'Link Account' button. Click the button and you will be redirected to Stripe's website to register as their user. EventsYeah! does not handle any user's financial data. Anything related to this will be handled with our trusted partners: Paypal and Stripe. If you have already linked your Bank Account, it will be displayed here. After you link your bank account with Stripe, you are done. Only create an Event or a fundraising cause and enable payments in Event Settings to display payment options. Stripe ensures all stakeholders successfully receive their monetary distributions.

Where do I link my bank account to Stripe?

EventsYeah! does not collect funds on your behalf.
You will need to Login to EventsYeah! On successful login, there will be a sidebar menu. Click on [My Profile]> Link Bank Account and you will be redirected to a page with a 'Link Account' button. Click the button and you will be redirected to Stripe's website to open a Stripe's Standard account. After your Stripe account is opened, you will be redirected back to EventsYeah! platform. That is it for a user without a Stripe account.

Users that already have a Stripe account, just ensure it is Stripe Standard account, follow the process- Stripe will detect if you have an account and it will redirect you back to EventsYeah! platform with needed details. That is it. Now, create an Event or a fundraising Cause and enable payments. Stripe ensures all stakeholders successfully receive their monetary distributions.

If I have monetary distributions issues, who do I contact?

You will contact Stripe. EventsYeah! does not collect funds on your behalf. With a Stripe Standard account, you will manage any transaction at Stripe.

Why does EventsYeah! deduct 0.5% fee on each transaction?

EventsYeah! services are 100% FREE!

EventsYeah! is dedicated to providing a secure platform. This platform is hosted in trusted secure cloud services. It meets all internet standards, policies, and security measures. A deduction of 0.5% fee will go into maintaining the aforementioned items. Our little 0.5% fee is made possible by the fact that over 90% of platforms have higher processing and hidden fees! EventsYeah! aims to empower people with simple, manageable, transparent and flexible pricing options. Support Eventsyeah! by directly giving a donation to the donation page.

Sometimes, it is easier to understand how the 0.5% fee works with an example!
If you recieved a donation or sell a ticket for $100.00, here is the calculation:

The 0.5% translates into ((0.5%)/100) =0.005. The ticket/donation is $100.00! Therefore, EventYeah! fee deduction is ($100.00x0.005)=$0.50.

Note: In the U.S, Stripe's processing fee is set at 2.9% +0.30 cents per transanction. This fee is virtually standard with many payment companies. The Stripe fee will be ($100.00x0.029)+$0.30=$3.20. The sum of deductions are $3.20+$0.50= $3.70. In the end, the total amount that will automatically be deposited into your account will be: ($100.00-$3.70)= $96.3

Does Stripe have a fee?

Yes. For each successful transaction, Stripe has a standard fee of 2.9% +0.30 cents.

Sometimes, it is easier to understand how the 2.9% +30 fee works with an example!
If you recieved a donation or sell a ticket for $100.00, here is the calculation:

The 2.9% translates into ((2.9%)/100) =0.029. The ticket/donation is $100.00! Therefore, Stripe fee deduction is ($100.00x0.029)+$0.30=$3.20. This fee is virtually standard with many payment companies.

Note:The EventsYeah! fee is set at 0.5% per transanction. The EventsYeah! fee will be ($100.00x0.005)=$0.50. The sum of deductions are $3.20+$0.50= $3.70. In the end, the total amount that will automatically be deposited into your account will be: ($100.00-$3.70)= $96.3

How do I add a video link to an Event or a Cause?

Great question! EventsYeah! provides you the opportunity to add a video link to your Event or Cause. There are many video hosting services but we will use Youtube to demonstrate. To add a video link, you must first upload it to YouTube or use any embedded link from a video hosting service of your choice.

Step 1: Find the YouTube video that you want.

Step 2: Click on Share and it displays the image below:

Step 3: Click 'Embed' and it displays the image below:

Step 4: Copy the ‘src’ from the iFrame. See the highlighted line in Step 3: https://www.youtube.com/embed/l5_4KZclZh4

Step 5: Paste the copied embedded video link into your Event's or Cause’s ‘ Video Link’ textbox. Lastly, check the ‘Show Video’ checkbox and save the change:

This is it! The video will be displayed and played on your Event or a Cause.